Terms & Conditions

Please read these conditions carefully before using this website or entering into any transaction with us.  The terms and conditions contained herein along with the Privacy Policy and Agreement will be regulating our relationship with regard to the use of  www.celiapalathinkal.com  by you. By using the website, you signify your agreement to be bound by these conditions on  www.celiapalathinkal.com

This website www.celiapalathinkal.com  is operated by Celia Palathinkal (hereinafter referred to as the “Jeweller”). By placing an order on this site you are entering into a purchase/sale transaction with the Jeweller.

The terms and conditions are enumerated as follows:


“Agreement” means the acceptance of terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy, shipping and returns policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time.

“Customer” / “Buyer”/ ”you”/ ”user” shall mean the person or any legal entity who accepts the offer for sale on website by placing an order for and or purchases any products offered for sale on the website.

www.celiapalathinkal.com or the “website” means the online shopping portal owned and operated by the Jeweller, which provides a platform to the shoppers to buy the products listed on the site.


You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this website if you are not competent to contract under the applicable laws, rules and regulations.


This Agreement shall continue to be in full force and effect for so long as you are using the website. The website provides the online shopping platform where in the Users can purchase/buy the products listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, Shipping and Returns Policy and with all applicable laws and regulations.


The Jeweller reserves the right to  terminate your access to the website and the products offered therein at any time without notice.

Modification of Terms and Conditions

The Jeweller may at any time modify the terms and conditions contained on the website without any prior notification. You are advised to read the terms of this agreement during each transaction so as to appraise yourself of any modification/amendments created herein.  In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.

Your Account

You are responsible for maintaining the confidentiality of your account and password and restricting unauthorised access to your computer/account. Kindly take all necessary steps to ensure confidentiality and security of the account and inform us if the same has been compromised. You can access and update the information provided to us. You agree and acknowledge that the purchases made through our website is for your personal use and not for business purpose. Should you wish to order products for business purposes, please contact us for the same in the contact modes provided on the website. We reserve the right to refuse access to website, terminate account, remove or edit content at any time without notice to you.

Online Shopping Platform

You further agree, understand and acknowledge that the website is an online platform that enable purchase and sale of products listed at the price indicated therein. You further undertake that you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

Privacy Policy

Please read our Privacy Policy <https://celiapalathinkal.com/privacy-policy/> which also governs your use of the website to understand our practices. The personal information/data provided will be treated as confidential and in accordance with the Privacy Policy and applicable laws. If you object to your information being transferred or used, please do not use the website.

Shipping and Returns

After the receipt of payment the Buyer/ cash on delivery as the case may be, we shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Kindly read the shipping and returns policy <https://celiapalathinkal.com/shipping-return-policy/> for more details, the same also governs the use of the website.

Product Pricing

Product prices listed on the website are current and subject to change from time to time without advance notice.  At the time of check out, an invoice will be raised containing the current pricing of products selected and the taxes applicable on the same, which are payable by you.

All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. Any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.

While every care has been taken to label the products accurately, errors in data entry and updation may occur. The Jeweller reserves the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer.

Out of Stock situations

Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However, in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.

Payment Options

The following modes of payments are available:

  1. Domestic and international credit cards issued by banks and institutions that are part of the Visa, Master card & Amex Card
  2. Visa Debit cards
  3. Net banking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will be required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. Your credit card or debit card statements will reflect “RazorPay/www.celiapalathinkal.com /Celia Palathinkal.”. In case of third-party statements including bank and credit card statements the merchant name may appear in an abbreviated format. To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call from the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites.

After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section.

In this section you will be asked for billing and shipping details such as address and other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on receipt of the amount from the respective Bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

Security: Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

Suspension due to non-compliance with Agreement

Notwithstanding other legal remedies that may be available, the Jeweller may in her sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site.

  • If the User is in breach any of the terms and conditions of this Agreement;
  • If the User has provided wrong, inaccurate, incomplete or incorrect initiation;
  • If your actions may cause any harm, damage or loss to the other Users or the Jeweller

Intellectual Property Claims

All content included in the website such as text, graphic, logos, icons, images, video clips, data compilations is property of the Jeweller or its content suppliers and protected by India and international copyright, authors rights and database right laws. You may not extract/re-utlise parts of the content of this website without the Jewellers express written consent.

The name Celia Palathinkal, the Logo and others marks indicated on our website are trademarks or registered trademarks of the Jeweller. These trademarks may not be used in connection with any product of service that is not owned and managed by the Jeweller, in any manner that is likely to cause confusion among customer or in any manner disparages or discredits the Jeweller.


You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and using your best judgment before entering into any transaction through the website. You further acknowledge and undertake that the products purchased from the website are for personal use and not for business purposes.

While we have taken great care to avoid inaccuracies in content in this website including product price listing, services, related graphics etc, we reserve the right to rectify the same and will not be held liable for any unforeseen errors.

We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.


You agree to defend, indemnify and hold harmless the Jeweller, its employees, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon the User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

Governing Law and Jurisdiction

This website is owned and controlled by the Jeweller in Kochi, India and the laws of India shall apply. This agreement is governed and construed in accordance with the Laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Kochi, Kerala, India, in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

You agree to indemnify and hold the Jeweller, its agents and employees, harmless any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the Site.

Entire Agreement: These Terms and Conditions, together with privacy policy, shipping and returns policy and other rules and policies posted on the site, constitute the entire agreement between you and the Jeweller, with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and the Jeweller, with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.

Reviews, comments, and communications

Users of the website may post reviews, comments, ideas, suggestions, questions and other content as long as the same are not illegal, obscene, abusive, defamatory, infringing of intellectual property rights, injurious to third party rights or otherwise objectionable content. We reserve the sole right to delete, refuse or edit any such communication that violates the terms of use. If you post content on the website, it will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for the Jeweller, to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works , display worldwide, or act on such content, without additional approval or consideration, in any , media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by the Jeweller,  will not infringe upon or violate the rights of any third party.

Thank you for visiting www.celiapalathinkal.com